The CCA Global VIP lunch celebrates and recognises organisations that have achieved CCA Global Accreditation for Customer Experience©, marking a significant milestone in their journey towards excellence in customer service.
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The CCA Global VIP lunch celebrates and recognises organisations that have achieved CCA Global Accreditation for Customer Experience©, marking a significant milestone in their journey towards excellence in customer service.
In an era where customer experience is paramount, Coventry Building Society sets benchmarks for excellence that inspire and resonate throughout the financial services industry.
The CCA Women in Leadership awards programme encourages applications from women in in-house operators, outsourcing and BPO providers, as well as the technology, training, and supplier communities. By recognising leadership at all levels, the CCA Women in
The importance of vulnerability and safeguarding of employees in the workplace cannot be overstated. It nurtures a supportive environment that promotes mental well-being, productivity, and overall organisational success.
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