Just reading March Harvard Business review and read this sentence a few times over..
‘According to one estimate, businesses collected more information in 2010 than in all prior years combined’ (HBR March 2011 p99)
If so, what an opportunity to become better at meeting customer expectations? But how many firms have the skills to convert this avalanche into win-win for them and their clients?
How can enlightened technology providers help with real time solutions?