Upcoming Events

CCA's events programme offers the latest case studies, research and expert insight to support customer service excellence. Participants have the opportunity to network; learn from leading academics, practitioners and experts; benefit from onsite visits; and explore challenges and issues with like-minded colleagues.

23/03/2017 NB THIS EVENT HAS PASSED

CCA Excellence Awards Workshop

CCA, GLASGOW

Want to be a winner in 2017?
Let us help you prepare and plan for your Excellence Awards submissions - join us in London on 23 February or Glasgow on 23 March for a CCA Excellence Awards Workshop. Learn from last year's winners and get first-hand advice from a CCA judge.

 

 

23 March hosted by CCA, Glasgow
Winning case studies and input from:

 

 

A full agenda can be viewed here - Click to book your space. Member rate: £295 + VAT per person.

 

Further information/How to register

Please contact the event organisers for further information

Sophie Connors
01415649010