In this session we unveil the details of CCA's new membership programme for 2025. Find out how we can support you improve your customer service and CX proposition.
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Submission deadline officially extended to midnight, 15 November 2024.
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CCA Global is delighted to announce the shortlist of CCA Women in Leadership Awards 2024.
SGN's ongoing success in achieving CCA Global Accreditation for Customer Experience© highlights the value of the accreditation process, bringing benefits such as improved operational efficiency, customer satisfaction, and a clear path for future adva
More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
We are passionate about diversity and inclusion, valuing the unique qualities that make each individual exceptional. Thrilled to collaborate with local charity Downâ?Ts Syndrome Scotland, we're excited about celebrating Down's Syndrome Awareness Week from
Announcing the shortlist for the 2024 Excellence Awards!
With an illustrious 27-year tenure at Skipton Building Society, Claire Davey is the epitome of dedication to customer service excellence.
Recognition and validation in your professional life play an instrumental role in shaping your self-belief and motivation.
Hear from Customer Experience Manager, Louise Saycell on what accreditation means to their organisation
More than 25 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
CCA is delighted to announce the companies and individuals shortlisted for 2023's prestigious Excellence Awards.
The CCA Excellence Awards programme for 2023 is now open for entry. A number of resources will be introduced to support applicants with their submissions.
The CCA Excellence Awards programme for 2023 is now open for entry. A number of resources will be introduced to support applicants with their submissions.
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