DVLA's achievements in customer experience and learning and development are a testament to its dedication to raising the bar in public service.
DVLA's achievements in customer experience and learning and development are a testament to its dedication to raising the bar in public service.
The CCA Excellence Awards celebrate outstanding achievements in customer service across various categories, recognising organisations and individuals who demonstrate excellence and Innovation. This prestigious programme highlights best practices and s
As we work our way through the evolving landscape of talent acquisition, understanding how organisations strategically choose candidates becomes essential for success.
This new CCA report suggests we need to adapt existing human-centric models for working post-pandemic to attract and retain the best talent. In hybrid working environments, models need to be designed around employee-driven flexibility, connectedness, and
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