From transformational change within their Customer Hub to award-winning leadership and a clear long-term strategy, Places for People is setting a benchmark for customer service excellence across the sector.
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In this session we unveil the details of CCA's new membership programme for 2025
In this session we unveil the details of CCA's new membership programme for 2025. Find out how we can support you improve your customer service and CX proposition.
CCA Thought Leadership Benchmarking - Attract and Keep the Right Talent for Future Success
CCA PARTNERSAs part of the CCA Thought Leadership Programme for 2022/23, we are looking at a range of topics including reviewing and building a new talent proposition.
CTRL ALT DELETE - The Great Reset. The future of work to 2030.
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