The CCA Women in Leadership Programme is being extended for 2025 with additional benefits available to CCA members as part of their existing memberships.
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CCA Global Discovery Workshops offer a practical, hands-on approach to help explore the CCA Global Accreditation process with confidence
As we close out 2024, we want to take a moment to reflect on what has been an extraordinary year for the CCA Global community.
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This summary details key insights from the final Future of Work forum of 2024. Hosted at Barclays' state-of-the-art Sunderland facility, this session provided a comprehensive look into the current and future landscape of customer service and workplace tra
This summary details key insights from CCA Coffee Club, a monthly forum where senior customer service leaders meet to discuss the issues top of mind, over a cup of coffee.
We are delighted to congratulate Fexco on their remarkable achievement in maintaining CCA Global Accreditation for Customer Experience© since 2005. This milestone highlights their unwavering dedication to delivering exceptional service and their commitme
CCA Network
We work with over 500 leading brands which reflects more than 30% of customer service in the UK. Brands we work with include:
