Resources
Outsourcing Playbook - Guidance on outsourcing
The Outsourcing Playbook is about getting it right. Getting it right when we decide to deliver services using in-house resources and getting it right when we decide to deliver them in partnership with the private and third sectors.
Keywords
DIGITAL & TECHNOLOGY STRATEGY BUSINESS PROCESS OUTSOURCING OUTSOURCING BPO TRENDS CX CUSTOMER SERVICE CUSTOMER EXPERIENCE
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