Resources
CCA Compendium 2018
2018 has been an exciting and busy year for the CCA network with many new services developed and delivered in response to the cross sectoral industry requests identified throughout the year. CCA has developed a real time customer feedback loop with members, suppliers and industry in order that our agenda meets demands for unique insights into customer experience excellence. This has provided CCA with an ambitious and inspirational action plan for 2019.
Keywords
CUSTOMER BEHAVIOURS & EXPERIENCE DIGITAL & TECHNOLOGY STRATEGY BENCHMARKING CX PEOPLE CHALLENGES ENGAGEMENT
To download this content, you must be a CCA member
Click here to sign in if you already have login details
If you are a CCA member but don't yet have login details, please click here to create your profile
If you are not a CCA member and are interested in finding out more about joining CCA, please click here
