Resources

CCA Membership Services 2025 Webinar

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In this session we unveil the details of CCA's new membership programme for 2025, featuring exciting initiatives such as:

1. Future of Work Forum: Addressing key workforce trends, engagement, and wellbeing.
2. Digital Transformation Forum: Guiding organisations in embracing new technologies while enhancing customer experience.
3. CCA Excellence Awards: Honouring outstanding customer service and the teams behind it.
4. New CCA Global Accreditation for Learning and Development: A unique opportunity for skill enhancement and continuous growth.

 

Additionally, we will introduce an exclusive initiative to design and build Future Scenarios to 2030, shaping the agenda around emerging trends and best practices in customer service. 

If you'd like to know more about membership options or information on joining click HERE or email: katie.white@cca-global.com 

 

 

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