AI for CX For Dummies, NICE Special Edition, explores powerful AI to incorporate into your business's strategy, enabling you to deliver exceptional customer experience (CX) with ease.
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At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.
Our unified open cloud platform, CXone Mpower, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.
We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.