Nuance Communications is now a Microsoft company, enhancing our ability to serve companies with best-in-class AI technologies in the cloud to drive greater outcomes for Insurance companies. Together Nuance & Microsoft offer AI solutions that help drive better decision-making, deliver personalised customer experiences and help safeguard customer interactions with biometric solutions. At Nuance our AI-first approach means delivering the omnichannel experiences customers expect in the channel of their choice. It’s only by combining automated and human engagement that you can achieve the best business outcomes. Nuance’s AI-powered digital and enterprise messaging solutions work together to streamline cross-channel customer engagements and accelerate resolution times, so you can deliver the superior experiences your customers expect.

Company Website: http://www.nuance.com/en-gb/omni-channel-customer-engagement.html