CCA is delighted to invite you to the second future of work forum for 2025. This forum focuses on talent, colleague engagement, and learning and development.

In an era where customer expectations are evolving rapidly, this forum is a space where industry leaders, forward-thinkers, and experts come together to shape the future of customer service leadership. Through insightful discussions, collaborative problem-solving, and shared experiences, we aim to redefine the benchmarks for talent acquisition, foster thriving workplace cultures, and revolutionise learning and development practices.

Reasons to be part of it - 

  • Unparalleled networking - Connect with like-minded professionals, thought leaders, and practitioners in the customer service domain.
  • Innovative solutions - Explore the latest strategies and solutions to address the challenges of talent management, collaboration, and continuous learning.
  • Knowledge exchange - Tap into a wealth of collective wisdom, sharing success stories, and learning from shared experiences.
  • Professional growth - Elevate your career by staying ahead of industry trends, gaining insights from seasoned leaders, and expanding your skill set.

The date for this forum is 26 June hosted by Places for People in Preston. We would love to have you there, please register your places on the REGISTER now button above.

The agenda for this session will be published in due course.