CCA Digital Transformation Forum
The CCA Digital Transformation Forum is a dedicated space for leaders to explore the evolving role of AI, automation, and technology in customer service. Through a mix of in-person and virtual sessions, the forum delves into cutting-edge developments, shares expert-led insights, and presents case studies to guide organisations on their transformation journeys. Participants benefit from intra-group benchmarking, discussions on AI's impact, and strategies for enhancing customer experience in the digital age.
The agenda for the February session will be available in due course.
To book your spot at this session, please use the registration button above.
If you have any questions, please do not hesitate to reach out to a member of the CCA Team.