Reducing early turnover and attrition with new starts
This week’s Coffee Club will explore the challenge of high attrition within the first three months of employment is a concern for many organisations. In this session, we will explore effective strategies for recruitment, onboarding, and employee support that can help reduce early turnover. This is an excellent opportunity to learn from peers and share insights on what has worked (or not) in your organisations.
We look forward to seeing you there.
KEY DISCUSSION POINTS WILL INLCUDE:
- What specific factors contribute most to early attrition in contact centre sales roles, and how can we identify these at the recruitment stage?
- How can recruitment processes be enhanced to better align candidates’ strengths with the unique demands of the role?
- Which onboarding practices have been most successful in boosting new hire engagement and long-term retention?
- How can training and development initiatives be customised to provide targeted support during an employee’s critical first few months?
- What innovative strategies have you introduced to foster a positive workplace culture that drives long-term commitment and loyalty?
To register your place, please click the register button above.