Balancing Flexability and Customer Demand

This week’s Coffee Club will explore how organisations balance flexibility with customer demand by managing shift rotations and bidding. In today’s fast-paced work environment, offering flexible options is crucial for enhancing employee satisfaction and retention, but it must align with the need to meet customer expectations.

We look forward to seeing you there. 

KEY DISCUSSION POINTS WILL INLCUDE:

  • Strategies for accommodating flexible shift patterns while meeting customer needs
  • Assessing the impact of flexible working on team performance and customer satisfaction
  • Challenges in balancing flexibility with operational demands and how to overcome them
  • The role of technology in supporting flexible shift management without compromising service quality

To register your place, please click the register button above.