We are delighted to congratulate Fexco on their remarkable achievement in maintaining CCA Global Accreditation for Customer Experience© since 2005. This milestone highlights their unwavering dedication to delivering exceptional service and their commitment to continuous improvement and innovation.


Founded in 1981 in Killorglin, Co. Kerry, Fexco has grown from a pioneering foreign exchange business into a global leader in Payments & FX technology and Business Services. With over 2,600 employees and solutions spanning more than 50 markets, Fexco’s journey exemplifies their ethos of Fresh Thinking and their ambition to connect people and businesses worldwide through innovation.


Exceptional Feedback from CCA Assessments

The feedback received from Fexco’s latest CCA assessment speaks volumes about their positive and proactive approach to improvement:


"We have spoken numerous times internally within Fexco about the CCA Assessment being the standout assessment that we enjoy every year, not only because it challenges us to keep improving, but the style, thoroughness, and positive manner that the Assessor carries out these assessments is simply exceptional.


All of the Fexco team who participate comment on how comfortable the assessor makes them … to open up and speak about the strengths and areas for development within Fexco, but doing so in a safe environment.”


This feedback reflects not only Fexco’s deep commitment to service excellence but also their recognition of the value in fostering a culture of openness and continuous growth.


As a longstanding partner, we at CCA are proud to support Fexco on their journey to deliver exceptional customer experiences. We celebrate their continued success and look forward to seeing their innovation and leadership shape the future of customer service.


Congratulations to the entire Fexco team on this outstanding achievement!