Join this session where we will unveil the details of CCA's new membership programme for 2025, featuring exciting initiatives such as:
 

  • Future of Work Forum: Addressing key workforce trends, engagement, and wellbeing.
  • Digital Transformation Forum: Guiding organisations in embracing new technologies while enhancing customer experience.
  • CCA Excellence Awards: Honouring outstanding customer service and the teams behind it.
  • New CCA Global Accreditation for Learning and Development: A unique opportunity for skill enhancement and continuous growth.


Additionally, we will introduce an exclusive initiative to design and build Future Scenarios to 2030, shaping the agenda around emerging trends and best practices in customer service.

We would be delighted if you are able to join us and make sure you are making the most of being a member of the CCA network. 

Not a CCA member? We would love for you to join us too and kick start you journey to becoming a member of the CCA Global community

Register now here.