The monthly Best Practice Forum is designed to support collaboration and engagement across the CCA member network, exploring operational issues and identifying how to best respond.
The monthly Best Practice Forum is designed to support collaboration and engagement across the CCA member network, exploring operational issues and identifying how to best respond.
These sessions are an informal chat over a cup of coffee exclusively for Platinum and Accredited members.
This special event is an opportunity to celebrate achievements, connect with fellow industry leaders, and be formally presented with your CCA Global Accreditation© Award.
CCA Excellence Awards Annual Gala Dinner recognising and celebrating excellence in customer service and experience.
CCA Women in Leadership is an industry-wide network offering access to like-minded c-suite leaders and senior professionals to inspire leadership innovation.
eGain's annual conference is back!
Engage with industry experts, participate in enlightening keynotes, and network with fellow leaders who share your passion for providing great customer service.
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