Key benefits of becoming a Research Partner and commissioning a project: 

  • Alignment with the leading research centre for customer contact and service
  • Opportunity to influence the direction of new leading-edge research programme 
  • Exclusive access to our network of senior customer contact decision-makers 
  • Detailed analysis and commentary from our panel of industry experts
  • Access to the latest data on consumer trends authoritative research collateral for promotion of research findings
  • Input on PR campaign from CCA 
  • Licence to use findings for your own thought-leadership purposes 

Quick intro

We are a critical conduit for intelligence gathering and debate and we are committed to advancing and expanding our understanding of customer contact and service operations and strategies. 


More info

For more information on CCA Research Institute please get in touch.