What's On

Latest news, insight & opinion from CCA

Back to the Future

If, like me, you drive a diesel car then it's likely that you will be feeling like a pariah, after additional congestion charges, top up parking fees, next must surely come the curfews and finally stocks with rotten tomatoes. And yet just a f...

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Following the herd

At the foot of our garden under a tree, yesterday I discovered a carefully collated assortment of toys, mangled old objects, missing slippers and a few footballs. It's the work of Ted my industrious border collie who doesn't have any shee...

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It started with a .... ahhgm cough

Theresa May must have wished for a divine medical intervention to stop coughing at her party conference last week. Despite the daily diet of medical wonders the world of science unleashes, it was ironically the simple throaty cough that started a...

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Thinking global acting local

The last few weeks have heralded depressing news about 'faceless' organisations being unaccountable to employees, customers and governments alike. The Uber revelations around the treatment and scrutiny of its workers are an eye opene...

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It's not what the doctor ordered

Between Trump and 'the rocket man', aka Kim ...., the truly awful earthquake in Mexico, ongoing misery from the storm Maria, and the jaw-dropping lack of care, experienced by many thousands of travellers caught up in the Ryanair deba...

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Kicking up a storm

Whilst the UK readied itself for Storm Aileen this week, our thoughts turned to our fellow storm bearers across the Atlantic. Whilst Aileen had no-where near the impact of Hurricane Irma or Hurricane Harvey a couple of weeks ago, it did allo...

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Don't walk before you can crawl

Last week I visited an osteopath having suffered from niggling lower back pain that had been grumbling for a period of time. Having had the usual physiotherapy treatments following a few clumsy injuries, I expected to be given the familiar p...

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Bye Byes to the PPI!

That’s the shout out from Arnold Schwarzenegger on the new FCA advert outlining the deadline for us to submit any outstanding PPI claims. The film star and former governor of California has been hired to front a £42m advertising ca...

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It ain't necessarily so

Ken Cheng won the 10th annual Dave's Funniest Joke Of The Edinburgh Fringe with: "I'm not a fan of the new pound coin, but then again, I hate all change." The joke, from his show Ken Cheng: Chinese Comedian, won 33% of a publ...

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Plain Sailing - CalMac Ferries

For some of us, summer conjures up the images of holidays on sandy beaches, crystal blue seas and the warm sun on our faces. For the 5 million ferry passengers that visit the west coast of Scotland’s islands and rural communities each year,...

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Voyage of discovery

I've just returned from a wonderful trip on board QM2 – a voyage from Southampton to New York devoid of anything but the unpredictable, and sometimes wild Atlantic between ports. It's been on my bucket list for years and 2017 was...

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Knowing me, Knowing you

A top business story this week was Next’s shares jump following its announcement that overall second-quarter sales rose 0.7%, beating expectations. What was interesting for me wasn’t so much the fact that this sales increase was d...

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Keeping Standards to a 'Premium'

For the 1 in 3 of us across that country that owns a Premium Bond, we can be reassured that the customer service on offer will be at a premium itself. As a CCA Standard© bearer for many years, NS&I can be confident of the service it deliv...

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Run Forrest Run

Anne Marie is on her summer break so we thought we’d pinch her Friday blog and let you all into a little secret. Many of you will know that each year we take a percentage of the monies collected through ticket sales for our Gala Dinner and d...

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Run Forrest Run

Anne Marie is on her summer break so we thought we’d pinch her Friday blog and let you all into a little secret. Many of you will know that each year we take a percentage of the monies collected through ticket sales for our Gala Dinner a...

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Well well well...

This week’s big news on the changes to the pension age for more than 6 million men and women makes us all take a pause and think about the years ahead still left to work – for some less than others. Add to the mix the story on how lif...

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Let's stick together - May be not!

The cessation of BBC Question Time for the summer recess signals the beginning of the holiday period for Parliament. I suspect it can't come soon enough for the bruised PM Theresa May who has endured what most would agree has been a torrid tw...

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