Development Programmes to Support Talented Front-line Advisors and Front-line Managers

Glasgow Hilton

About the programme

Accredited by CCA, these two new programmes will offer both front-line advisors and front-line team managers the opportunity to develop and hone their skills and talent to support your customer service ambitions.
Launching both programmes is Leon Smith, OBE, Great Britain Davis Cup Captain and former coach to Andy Murray. Leon has 20+ years’ experience of full-time professional tennis coaching focusing on elite player development, high performance coaching and professional team management.

To book contact Sophie Connors quoting ‘Front-Line Advisor’ or ‘Front-Line Manager’ programmes by emailing: or call 0141 564 9010. Members benefit from preferential rates.

Contact information

Sophie Connors


Glasgow Hilton