Events

23/05/2017

Customer Experience Journey Mapping

CCA HQ, Glasgow

About the event

Customer journey mapping and experience design are among the most powerful tools customer-centric organisations have. This interactive workshop, in association with Oracle will include: hands-on experience of mapping customer journeys; use of maps to diagnose customer experience issues and identify opportunities; designing experiences that meet your customer expectations and deliver business value.

Two Sessions: 09:30-12:30 & 13:30-16:30 - Book your free place by emailing Sophie Connors – please indicate which session you wish to attend when booking.


Contact information

Sophie Connors
01415649010
REGISTER NOW

Venue

CCA HQ, Glasgow