CCA's events programme offers the latest case studies, research and expert insight to support customer service excellence. Participants have the opportunity to network; learn from leading academics, practitioners and experts; benefit from onsite visits; and explore challenges and issues with like-minded colleagues.
In today’s world of data, mobility, and the internet, one person has never had more power — your customer. In this new era, nothing is more important than customer service.
Please contact the event organisers for further information