Upcoming Events

CCA's events programme offers the latest case studies, research and expert insight to support customer service excellence. Participants have the opportunity to network; learn from leading academics, practitioners and experts; benefit from onsite visits; and explore challenges and issues with like-minded colleagues.


CCA Summer Convention: Leading people in a digital, social, mobile world


NEW FOR 2017! CCA Summer Convention
15 June - Leading people in a digital, social, mobile world

Following the success of CCA Convention 2016, we are continuing the agenda with our newly launched London Convention 2017! Click here to download the agenda.

 Ticket prices:

  • Members - £349+VAT per person
  • Non Members - £499+VAT per person

To book email: sophie.connors@cca-global.com or call 0141 564 9010

Further information/How to register

Please contact the event organisers for further information

Sophie Connors