Awards & Gala Dinner

CCA Excellence Awards will be hosted at the CCA Conference and Gala Dinner in Glasgow on 15-16 November 2017.

It is the most prestigious awards ceremony in the customer service and contact centre profession. The coveted awards highlight the achievements of individuals and companies throughout the industry, and bring together peers in mutual celebration.

Winning can positively impact reputation and morale across the team and wider organisation - that's why CCA Excellence Awards is the No. 1 aspirational programme for many organisations.

Book Now

If you’d like to book your place at the CCA Gala Dinner & Excellence Awards Ceremony, please contact us.



Key Dates 

18 Feb 2016
CCA Excellence Awards open for entries

Jun 2016
Deadline for all entries

Aug 2016
Short-list announced

Aug-Sep 2016
Excellence Awards Committee appointed to carry out verification calls

16-17 Nov 2016
CCA Excellence Award Winners announced

More info

For more information on CCA Excellence Awards Programme please get in touch